Privacy Policy

Clear Consulting LLC DBA Zipp Chargers Privacy Notice

Last Updated: 2/27/24

 

Welcome to Clear Consulting LLC DBA Zipp Chargers! This Privacy Notice outlines:

 

•  How we gather, use, disclose, and safeguard personal information (defined below) of Drivers (defined below) and other Site users (defined below) (“you“).

•  The types of information we may collect from you or that you may provide when you reach out to us or visit the Clear Consulting LLC DBA Zipp Chargers Sites (defined below).

•  Our practices for gathering, using, maintaining, safeguarding, and disclosing that information.

 

If you do not agree with our policies and practices, your choice is not to use our Clear Consulting DBA Zipp Chargers Sites or any Clear Consulting DBA Zipp Chargers Services. By accessing or using the Clear Consulting LLC DBA Zipp Chargers Sites or using Clear Consulting LLC DBA Zipp Chargers’s Services, you signify that you comprehend, accept, and consent to the practices stated in this policy.

 

This Privacy Notice will be occasionally updated as needed to maintain accuracy and up-to-dateness. Your ongoing use of the Clear Consulting LLC DBA Zipp Chargers Sites or Clear Consulting LLC DBA Zipp Chargers Services after we modify these indicates that you agree and consent to those modifications, so please check the Privacy Notice occasionally for updates.

 

What we do.

 

Clear Consulting LLC, operating as Zipp Chargers, simplifies home EV charging installations in North America by linking electric vehicle drivers with certified third-party EV charging station installers. We represent EV manufacturers, dealers, and fleet managers who want to streamline EV installations. Here's how we connect with drivers:

 

•  Our clients refer drivers to us, allowing us to directly contact them and match them with qualified installers.

•  Drivers can contact us directly through phone, email, or our website to find installers.

 

When we provide our services, we handle personal information on behalf of our customers as described in this Privacy Notice. Note that this notice doesn't cover how our customers, installers, or other third parties might process your personal information.

 

Privacy Notice Scope.

 

Information Collected From Clear Consulting LLC DBA Zipp Chargers Sites: This Privacy Notice is intended for all users of Clear Consulting LLC DBA Zipp Chargers websites and apps (each referred to as a “Clear Consulting LLC DBA Zipp Chargers Site” and collectively as “Clear Consulting LLC DBA Zipp Chargers Sites”).

Drivers’ Personal Information: We collect Drivers’ personal information to deliver our Service.

Installer Personal Information: We may gather representatives’ personal details from businesses interested in becoming Clear Consulting LLC DBA Zipp Chargers Installers.

Customers’ Personal Information: In the course of regular business-to-business communication and due diligence, we may collect Customers’ personal data.

This Privacy Notice does not apply to Clear Consulting LLC DBA Zipp Chargers workforce members' personal data processing for employment, agency, job application, contractor, or similar contexts.

 

What Constitutes Personal Information?

 

“Personal information” pertains to data regarding you, which (i) can be utilized to identify, contact, or locate you; (ii) can be amalgamated with other data associated with you; or (iii) is defined as “personal data” or “personal information” according to relevant laws or regulations pertaining to the gathering, use, storage, or disclosure of data concerning you. Personal information encompasses contact data (e.g., email address, mailing address, or telephone number), online data (e.g., IP addresses or other identifiers), and other information which, independently or in combination with other information, can be utilized to identify an individual (such as gender, age, or general location).

 

What Personal Information We Collect About You

 

We may collect the following categories of personal information from you when you use our Services:

 

- Identifiers like your name, address, telephone number, email address, unique personal identifier, IP address;

- Internet activity on Clear Consulting LLC DBA Zipp Chargers Sites;

- General location data like your street address, city, and zip code;

- Other personal information that you voluntarily provide to us via forms, communications (phone calls, emails, messages, etc.).

 

How We Collect Your Personal Information

 

We collect and process personal information in the following ways:

 

Personal Information You Provide Directly To Us:

 

Clear Consulting LLC DBA Zipp Chargers collects personal information from you when you:

 

- Provide it to us through one of our Clear Consulting LLC DBA Zipp Chargers Sites;

- Provide it to us using technology integrations on third-party sites. When we do this, you will see the "Powered by Clear Consulting LLC DBA Zipp Chargers" or similar notice with a link to this Privacy Notice;

- Contact us via email or phone to communicate with us;

- Provide your contact information on a form and submit it to us;

- Connect with our social media pages;

- Sign up for marketing, an event, a contest, or other offering we may present;

- Volunteer personal information to us.

 

Personal Information We Collect Automatically:

 

When you access a Clear Consulting LLC DBA Zipp Chargers Site, we automatically collect personal information associated with your access and use of the site. This information may include your internet protocol (IP) address(es), the region or general location where your computer or device is accessing the internet, the browser type, operating system, and other usage information about the use of the Clear Consulting LLC DBA Zipp Chargers Site(s), such as your page-views, referral URLs, etc. Clear Consulting LLC DBA Zipp Chargers collects and uses this type of information to help us understand how users interact with the Clear Consulting LLC DBA Zipp Chargers Sites, to provide you with a more relevant experience, and to enhance our business offerings. We have a legitimate interest in learning how to improve our Clear Consulting LLC DBA Zipp Chargers Sites, our Services, customer engagement, marketing, and advertising.

 

Clear Consulting LLC DBA Zipp Chargers and its authorized partners may use cookies and other information gathering technologies on Clear Consulting LLC DBA Zipp Chargers Sites for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Clear Consulting LLC DBA Zipp Chargers Sites, and other information regarding your interactions with our Clear Consulting LLC DBA Zipp Chargers Sites. Please review our “Cookies” section below to learn more about how we use cookies.

 

Personal Information We Collect From Others:

 

On occasion, Clear Consulting LLC DBA Zipp Chargers receives personal information about individuals from third parties. In particular, we may receive personal information about:

 

•  Drivers from our Customers when they provide it to us;

•  Drivers from our Installers when they confirm an installation, service request, or other interaction with Drivers;

•  Visitors to Clear Consulting LLC DBA Zipp Chargers Sites from our advertising, analytics, and internet service provider partners related to a visitor’s interactions with our Clear Consulting LLC DBA Zipp Chargers Sites or advertisements;

•  Company and Installer representatives from their respective organizations;

•  Other third parties on occasion when provided for legitimate business operational purposes.

 

We don’t buy or sell personal information.

 

How We Use Your Personal Information

 

In addition to the uses described elsewhere in this Privacy Notice and in other notices at or before the point of collection from you, we may use your personal information to:

 

•  Enhance your browsing experience by personalizing the Clear Consulting LLC DBA Zipp Chargers Sites;

•  Subject to any consent requirements, send you information or content by post, email, or other means that we think may interest you and provide you with marketing communications related to our business;

•  Develop and enhance our Services;

•  Facilitate our business partnerships, assist customers, ensure quality, and address other operational needs;

•  Subject to any consent requirements, promote our services to you and share promotional and informational content with you based on your communication preferences;

•  Provide statistical information about our customers to other companies. This information will not identify any individual and will only be shared in an aggregate and de-identified manner;

•  Contact you regarding technical, operational, and administrative matters;

•  Inform you about changes to our Terms of Use, Privacy Policy, or other legal agreements;

•  Investigate and help prevent security issues and abuse; or

•  Fulfill legal requirements.

 

How We Share Your Information

 

At Clear Consulting LLC DBA Zipp Chargers, we take your privacy seriously and aim to be transparent about how we collect, use, and share your personal information. Below, we outline the ways in which we may share your information and the circumstances under which we do so:

 

1. With Installers: We may share your information with qualified third-party EV charging station installers ("Installers") in order to facilitate the installation of EV charging stations for your home or workplace.

 

2. With Our Customers: Your information may be shared with our customers, which include EV manufacturers, dealers, fleet managers, and businesses with EV inventories. This allows us to provide our service on their behalf and deliver the best experience for you.

 

3. With Our Service Providers: We work with various service providers to deliver our services. These providers may include data processing contractors, web hosting or web development firms, distribution firms, billing firms, mailing firms, marketing firms, data analytics firms, and service contractors. They are contractually required to protect your personal information and use it only for the purposes outlined in our agreements.

 

4. With Third Parties: In certain cases, we may share your information with third parties to establish a direct relationship with you, to facilitate electronic communications with you, or to comply with legal orders and government requests.

 

5. With a Purchaser: If Clear Consulting LLC DBA Zipp Chargers or any of our affiliates undergo a change in ownership, merger, acquisition, or other corporate event, your information may be transferred to the acquiring or merged entity.

 

6. To Protect Our Rights and Users: We may share your information when necessary to prevent fraud or criminal activity, to protect our rights or the rights of our affiliates, users, or business partners, or as part of legal proceedings.

 

7. In Response to Legal Requests: We may share your information in response to a subpoena or similar legal process, including to law enforcement agencies, regulators, and courts in the United States and other countries where we operate.

 

8. With Your Consent: Finally, we may share your information with third parties with your consent.

 

Data Security

 

At Clear Consulting LLC DBA Zipp Chargers, we prioritize the security of your personal information. We employ a range of physical, electronic, and administrative measures to protect your data from accidental loss and unauthorized access, use, alteration, and disclosure.

 

However, it is important to note that no method of transmission over the internet or electronic storage is 100% secure. Despite our best efforts, we cannot guarantee the absolute security of your personal information transmitted to our Clear Consulting LLC DBA Zipp Chargers Sites. Therefore, any transmission of personal information is done at your own risk. We are not liable for any circumvention of privacy settings or security measures on our sites.

 

Third Party Links

 

Clear Consulting LLC DBA Zipp Chargers Sites may occasionally include links to and from third-party websites, such as partners, affiliates, and advertisers. If you choose to visit any of these external sites, they will have their own privacy policies, and we are not responsible for their content or practices. Additionally, we are not accountable for any information you might share with these linked websites. It is advisable to review each website's privacy policy and practices before submitting any personal information.

 

International Users

 

Your personal information will be collected and stored in the United States, and it will be subject to the laws of the United States. In such cases, the governments, courts, law enforcement, or regulatory agencies of the United States may have the ability to access your personal information through the laws of that country. If you reside in a country outside the United States, please be aware that the data protection and privacy laws of the United States may not be as protective as those in your country.

 

Data Collected From Children

 

The Clear Consulting LLC DBA Zipp Chargers Sites are not intended for children under 13 years of age. No one under age 13 may provide any information to the Clear Consulting LLC DBA Zipp Chargers Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Clear Consulting LLC DBA Zipp Chargers Sites. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@zippchargers.com.

 

Do Not Track Disclosure

 

The U.S. Federal Trade Commission and other regulatory bodies have advocated for Do Not Track as a method for users to control online tracking across websites via their browser settings. As no industry standard has been adopted, we do not currently process or comply with any web browser’s “do-not-track” signal or similar mechanism that requests to disable online tracking of individual users who visit Clear Consulting LLC DBA Zipp Chargers Sites.

 

Changes to Our Privacy Notice

 

We may update this Privacy Notice to reflect changes in our data practices. If we make any significant changes, we will notify you via email (if applicable) or by posting a notice on our website or within the Clear Consulting LLC DBA Zipp Chargers Sites before the changes take effect. We recommend that you regularly review this page for the latest updates on our privacy practices.

 

Clear Consulting LLC DBA Zipp Chargers Privacy Policy for California Residents

Effective Date: 6/1/21

Last Updated: 2/27/24

 

This Privacy Policy for California Residents (“CCPA Policy”) supplements the information contained in Clear Consulting LLC DBA Zipp Chargers’ Privacy Notice and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Policy.

 

Like our Privacy Notice, this CCPA Policy does not apply to workforce-related personal information collected from California-based employees, job applicants, contractors, or similar individuals. Where noted in this CCPA Policy, the CCPA temporarily exempts personal information reflecting a written or verbal business-to-business communication (“B2B personal information”) from some of its requirements.

 

Your Rights and Choices

 

The CCPA grants consumers (California residents) specific rights regarding their personal information. This section details your CCPA rights and outlines how to exercise them.

 

1. Right to Know and Access: You have the right to know (and request that we disclose to you) the personal information Clear Consulting LLC DBA Zipp Chargers has collected, sold, and disclosed about you.

2. Right to Request Deletion: You can request Clear Consulting LLC DBA Zipp Chargers to delete any of your personal information that was collected from you and retained, subject to certain exceptions.

3. Right to Opt-Out of the Sale of Your Personal Information: If you are 16 years old or older, you can direct Clear Consulting LLC DBA Zipp Chargers not to sell your personal information at any time. Clear Consulting LLC DBA Zipp Chargers does not sell the personal information of consumers, including those under 16 years of age.

4. Right to Non-Discrimination: Clear Consulting LLC DBA Zipp Chargers will not discriminate against you for exercising any of your CCPA rights. According to the CCPA, Clear Consulting LLC DBA Zipp Chargers will not:

    a) Deny you goods or services.

    b) Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

    c) Provide you with a different level or quality of goods or services.

    d) Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

The CCPA temporarily exempts B2B personal information from these requirements, so Clear Consulting LLC DBA Zipp Chargers' B2B contacts may not receive substantive responses to these requests.

 

Exercising your rights related to your personal information

 

Please contact us by phone at (310) 243-6144 or by email at info@zippchargers.com with the subject line: CCPA REQUEST.

 

Your request must include sufficient information to verify your identity or authority to act on someone else's behalf. This information may include your name, email address, physical address, and other details relevant to your relationship with us. We will not respond to requests or provide personal information unless we can verify your identity and confirm the personal information relates to you.

 

You may make a request to know or delete your personal information twice within a 12-month period. We do not require you to create an account to submit a request. Any personal information you provide will be used solely to verify your identity or authority.